At Manage Mode we care about assisting our valued participants in getting the most out of their NDIS plans and achieving their plan goals.
At Manage Mode we care about assisting our valued participants in getting the most out of their NDIS plans and achieving their plan goals.
Why Use Manage Mode NDIS Plan Managers?
Managing the financial administration of NDIS plans can be incredibly time consuming and complicated. We can handle this aspect of your plan to allow you to focus on what truly matters. Make the most of your NDIS Plan with friendly Plan Managers who will provide a professional service at no additional cost to you.
Friendly Customer Service
We are approachable and friendly and keep open lines of communication to ensure all options and requests are treated fairly.
Get Answers Quickly
Our service is fast, efficient and reliable. General payments are processed within
2-3 business days and we prioritise urgent queries to ensure responses are made within a business day.
NDIS Knowledge
Our staff come from all walks of life. We have Plan Managers with lived experience with disability and from varied roles in
the industry. We have an in-depth understanding of the NDIS and how funds can be spent to support the goals within your plan.
Portal Access
Want 24/7 access to your budget and the option to approve all invoices before they are processed? Our smart app allows just this. We even have share access available for your nominees and/or support coordinators. Just ask us how and we can provide this flexibility.
About Us
Your NDIS Plan Management Experts
We have a strong understanding of the NDIS and the disability sector and we know every participant in the NDIS has different needs and requirements. We are here to make things easier, and we say yes more often by exploring all options. We understand the challenges, frustrations and victories that are experienced by participants and their carers on a daily basis and we take a very personal interest in positive outcomes.
We understand handling the day-to-day administration of your NDIS plan can be quite frustrating and we are here to take on that function so you can concentrate on the important things. You can be as hands on or off as you like and we have different options to facilitate your choices.
Plan Management
Our Role:
Processing all your payments in a timely manner.
Providing you with regular budget updates.
Storing your documents to satisfy legal and audit/compliance requirements.
Providing you with a caring and efficient service.
Are You Eligible:
If you have Plan Management allocated in your NDIS approved budget then absolutely.
If not, contact your local NDIS contact to organise a plan review. Everyone deserves the option of plan management which ultimately provides increased choice and control over what providers you use and how you pay them.
Build Capacity & Inclusion:
With Manage Mode by your side, we work together with you and your providers to help you achieve your goals and utilise your support budget. This in turn makes sure you are getting the most out of your NDIS plan.
Contact us and we can plan to achieve your goals together!
What Our Clients Say
Frequently Asked Questions
We generally require a copy of the approved plan and our service agreement being completed. If these are not options, please contact us via email or phone and we can discuss alternatives. Otherwise use our easy sign up process through the website.
A Plan manager supports the participant/nominee in managing their NDIS funds. This means handling the day-to-day financial administration of the plan, which includes paying invoices and maintaining paperwork. We also provide monthly updates to keep you in tune with the funds remaining in your budget.
Check your NDIS approved plan for “Improved Life Choices” which is under the Capacity Building support budget. If this is present, then yes, the plan has funds available to pay a plan manager. If not please get in contact with us and we can advise how you can have this added to your plan.
We work with the participant and nominee to ensure payments are processed in accordance with our individual agreement. We can receive invoices directly from suppliers / providers and pay them within 2-3 business days or we can setup an approval process through our app where you have the option to approve each invoice. This means you get to decide how much involvement you would like in the process.
NDIS Pricing Arrangements and Price Limits (previously the NDIS Price Guide) assist participants and disability support providers to understand the way that price controls for supports and services work in the NDIS. Price regulation is in place to ensure that participants receive value for money in the supports that they receive.
The Support Catalogue lists all the available supports those providers can use when lodging a payment request. It also provides information on the current (and previous) price limits for each support item and indicates which claim types (travel, non-face-to-face, etc.) apply for each price-limited support item.
Price limits are the maximum prices that registered providers can charge NDIS participants for specific supports. Participants and providers can negotiate lower prices. NDIS pricing arrangements and price limits must be followed when supports are delivered to NDIA-managed or plan-managed participants.
For more detailed information please refer to the Price Guide. (https://www.ndis.gov.au/providers/pricing-arrangements)
No this is not our role. We do not have authority to say what supports or services are considered reasonable and necessary. Only the participant and the NDIS Delegate can make this call. What we are entrusted with is to ensure the funds are spent in accordance with the plan. This means ensuring the correct budget is available and utilised within the NDIS price guide and relevant NDIS rules.