I am passionate about assisting our participants in managing the financial aspects of their plans. By doing so, I hope to alleviate some of the stress they may experience, allowing them to focus on what truly matters. With over 10 years of experience in the accounting industry, I have gained valuable skills that enable me to understand the complexities of the NDIS. This understanding allows me to provide the best possible support to our participants, assisting them to navigate these complexities and to get the most from their plans.

Working alongside the talented, passionate, and genuinely caring professionals within the NDIS is highly rewarding for me. Having the opportunity to use my background in accounting to be able to have some input in this crucial and socially responsible space has been an absolute dream and something I am proud of. Thinking outside the box and going the extra mile to investigate and research NDIS compliance and policy requirements brings me great joy as it can lead to exceeded expectations and our clients’ accessing supports that are critical in helping them to achieve their goals.

I have been fortunate enough in working as a Planner and as a Local Area Coordinator through the partners in the community arrangements. With this experience I bring a diverse approach and contribution to the passionate team at Manage Mode. My mission is to positively contribute and add meaningful and purposeful interactions to our participants. I feel we need to work together to achieve the best outcomes. I approach all interactions and operate with my favourite quote in mind – “Be kind. For everyone you meet is fighting a battle you know nothing about.”

I’m passionate about building genuine relationships and ensuring participants feel supported every step of the way. My goal is to make the NDIS feel more accessible and less overwhelming, while connecting people with services that align with their goals and values. I have previously worked as an Access Assessor with the NDIA. This role gave me a deep understanding of the NDIS and the challenges individuals and families face when navigating the system for the first time. Most recently, I worked at the Institute for Urban Indigenous Health (IUIH), where I supported Aboriginal and Torres Strait Islander people to access NDIS funding. I’ve been proud to contribute to creating culturally safe and appropriate pathways through a unique partnership between IUIH and The Benevolent Society—supporting families and children in a way that truly respects community needs.

Working as a Plan Manager at Manage Mode has given me the opportunity to create positive impacts for our participants and the talented professionals we work alongside with. I previously worked as a Corporate Receptionist, Senior Administrator and Business Services Co-Ordinator. My sense of commitment to assist within the disability sector has led me to a fulfilling and gratifying career that aligns with my passion and values. Having recently completed a Certificate IV Mental Health, I continue utilising this along with my developed skills to provide an inclusive level of service with compassion and integrity.

As a Plan Consultant at Manage Mode, I am dedicated to making a positive impact on the lives of NDIS participants. With a background in HR and administration, I bring strong organisational and communication skills to my role, focused on helping clients and families navigate their funding with ease and confidence. I am passionate about making the process as seamless and stress-free as possible for participants and their families, so they don’t need to worry about the complexities of the NDIS. By offering compassionate, person-centred support, I ensure they feel truly valued and supported every step of the way. At Manage Mode, I’m proud to work with a team of professionals who share a commitment to providing exceptional service and care.

I am a dedicated plan consultant with a strong background in the health sector and a growing passion for supporting individuals to live healthier, more independent lives. My experience working and volunteering in various healthcare fields, combined with my tertiary studies in health-based science, has given me a solid understanding of the challenges people face in managing their wellbeing.

As a Plan Consultant I find great fulfillment in helping individuals navigate the challenges of their plans. I enjoy providing support that eases their worries, allowing them to focus on what matters most—living their lives with dignity and independence. Being able to reduce the stress and uncertainty that often comes with managing disability-related needs is truly rewarding, and I take pride in making a positive difference for those I work with.

With several years of experience in support work, I’m truly passionate about making a positive difference in the lives of others. Being a plan consultant gives me the opportunity to ensure every participant feels heard, valued, and encouraged in exercising choice and control. I’m dedicated to helping individuals navigate their plans with confidence and ease, easing the stress that can come with the NDIS and supporting them to build greater independence. For me, the most meaningful part of this work is creating positive, respectful relationships and offering guidance that feels supportive and reassuring while helping participants and their families work towards their goals.

With a strong background in customer service, I’ve spent my career supporting people and helping them navigate systems with confidence. Before joining Manage Mode, I worked in a health insurance call centre, and in a community pharmacy, where I developed a deep understanding of the importance of clear communication, empathy, and timely support. At Manage Mode, I use my customer service experience to support NDIS participants with clarity and care. I’m committed to making plan management simple, transparent, and stress-free, so participants feel confident and supported throughout their journey.

With a background in allied health administration and hands-on experience in support work, I bring a calm, people-first approach to my role as a Plan Consultant. I value active listening, teamwork, and clear communication, and I’m passionate about easing the stress that often comes with navigating the NDIS.  I love helping participants feel confident and supported, ensuring they always feel heard and understood. My goal is to create a positive experience where individuals and families know they have someone approachable and reliable to turn to.  I’m grateful to work alongside the team at Manage Mode, who share the same commitment to compassion, collaboration, and genuine care for the people we support.

With a background in customer service, administration and sales, I’ve developed strong communication and problem-solving skills that I now use to support NDIS participants. As a Plan Consultant, I’m passionate about ensuring every participant feels heard and valued. Being naturally empathetic, I take the time to understand each person’s situation and always look for practical solutions wherever possible. My goal is to make plan management simple, transparent, and stress-free, so participants can feel confident and supported.

As someone who has seen family and friends struggle to manage and understand their funding under the NDIS, I am dedicated to ensuring all participants' experiences are smooth and stress-free. My empathy and respect for our clients gives me a strong passion as a Plan Consultant to create a safe and informed environment, where participants feel empowered and supported to make the right decisions for themselves with our assistance and advocation. I feel incredibly lucky to be able to work with the Manage Mode team to ensure everybody feels the level of respect and control over their own lives that they deserve.

As a Plan Consultant at Manage Mode, I am passionate about supporting participants, families, and providers throughout their NDIS journey by fostering a productive and cooperative experience through clear communication and reliable guidance. With a strong background in customer service and administration across the NDIS sector, I have developed a genuine appreciation for the importance of making complex processes feel simpler and more manageable.  I enjoy the resolution aspect of my role, whether it’s assisting with queries or understanding funding requirements, or helping ensure supports are managed in line with participant plans. I take pride in building positive relationships and providing a service that is compassionate, accurate, and person-centred. Knowing that I can help reduce the uncertainty that can come with NDIS plan management and allow participants to feel more confident focusing on their goals is what makes my role so rewarding.